Course Summary
Learn an effective 7-step strategy for solving problems and use critical thinking skills to come up with the best solutions and outcomes. Being a good problem solver is a valuable skill for the workplace. In this course, you will learn how to define a problem, consider solutions and anticipate outcomes, select the best strategy, and evaluate and measure the results. You’ll also gain helpful tips, such as how to brainstorm and collaborate with colleagues to generate more effective solutions. This 35-minute course includes engaging narration, self-diagnostic tools, quizzes and a final test for a complete learning experience. Empower your employees by helping them strengthen their critical thinking skills and solve problems.
Who Should Attend?
• Management Representative • Health and Safety Representative • Risk Assessor • Health and Safety Officers • Supervisors, team leaders • Quality Assurers
Course Objectives
• Identify and diagnose the root of a problem as opposed to treating symptoms • Use critical thinking to develop alternate solutions to problems and evaluate potential outcomes • Choose and implement appropriate solutions and strategies to solve problems • Ensure success by monitoring progress, verifying resolutions, and evaluating results
Course Modules
Learn an effective 7-step strategy for solving problems and use critical thinking skills to come up with the best solutions and outcomes. Being a good problem solver is a valuable skill for the workplace. In this course, you will learn how to define a problem, consider solutions and anticipate outcomes, select the best strategy, and evaluate and measure the results. You’ll also gain helpful tips, such as how to brainstorm and collaborate with colleagues to generate more effective solutions. This 35-minute course includes engaging narration, self-diagnostic tools, quizzes and a final test for a complete learning experience. Empower your employees by helping them strengthen their critical thinking skills and solve problems.
Benefits
• Better decision making • Form well-informed opinions • Promotes curiosity • Allows for creativity • Enhances problem solving skills
Certification
• Certificate of competence • Certificate of attendance
Assessment
• If applicable, an assessment at the end of the course will be required. • A minimum of 60% is to be achieved to attain a competence certificate. • If you achieve lower than 60% but get between 40 – 59% a second attempt will become available. • If you get lower than 40% and fail the second attempt, you will need to re-purchase the course. • If applicable an attendance certificate will be awarded to you.