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WWISE


    Quality Management: ISO 9001:2015 Quality Management Implementation

    Certificate Approved by WWISE
    Course Duration
    3 Days
    12 months access

    Course Summary

    The course allows delegates to understand the fundamental principles of ISO 9001:2015 and how to develop a Quality Management System. The course allows delegates to take their companies through the certification process, with any certification body and provide the necessary skills and tools to maintain a Quality Management System.
    This highly interactive and practical course is designed to provide delegates with a sound knowledge of all elements involved in implementing a Quality Management System (QMS), in order to:

    • Understand the implications and benefits of the ISO 9000 standards to business
    • Undertake a self-assessment and plan an implementation programme based on ISO 9001:2015
    • Apply and integrate ISO 9001:2015 into existing management systems
    • Understand the Certification Process and prepare for a 3rd Party Assessment

    Who Should Attend?

    • Those responsible for assessing the business needs/benefits of a QMS
    • Those assigned to implement a QMS, e.g. Quality Managers, Consultants
    • Those new to auditing wishing to gain a basic knowledge in QMS.
    • Senior managers who have responsibility/authority to commit to the implementation of a QMS and will have to understand the outcome of QMS audits.

    Course Objectives

    The fundamental objective of the course is to gain the required skills to conduct a base-line review of your organisation’s current position and implement the key principles of ISO 9001:2015. Using a step-by-step approach, you’ll learn how to develop an implementation plan, create necessary documentation, monitor your QMS and achieve continual quality improvement.

    In-depth understanding on how to implement a 9001:2015 Quality Management System. Learn about the documentation requirements and receive a set of required documents that can be used in your implementation. Be fully prepared to implement the QMS.

    Course Modules

    1. Understanding the definition of ISO and how it came about
    2. Quality Management and ISO 9000 family of standards
    3. ISO 9001:2015 and its requirements
    4. Definitions according to ISO 9000
    5. Defining Quality according to customer, employee and organisation
    6. Benefits of ISO 9001:2015
    7. Understanding Principals of ISO 9004 & 9001:2015, Guidelines to Performance Improvements

    Benefits

    • Provides senior management with an efficient management process
    • Sets out areas of responsibility across the organisation
    • Mandatory if you want to tender for some public sector work
    • Communicates a positive message to staff and customers
    • Identifies and encourages more efficient and time saving processes
    • Highlights deficiencies
    • Reduces your costs
    • Provides continuous assessment and improvement
    • Marketing opportunities
    • Set of Templates to assist you with the QMS Implementation

    Some of the benefits to your customers:

    • Improved quality and service
    • Delivery on time
    • Right first-time attitude
    • Fewer returned products and complaints
    • Independent audit demonstrates commitment to quality

    Certification

    • All delegates who successfully pass the assessment over 60% will be issued with a certificate of competence.
    • If you receive lower than 60% a certificate of attendance will be issued.

    Assessment

    • An Assessment at the end of the course will be required.
    • A minimum of 60% is to be achieved to attain a Competence Certificate.
    • If you achieve lower than 60% but get between 40 – 59% a second attempt will become available.
    • If you get lower than 40% and fail the second attempt, you will need to re-purchase the course.
    • An attendance certificate is awarded to you regardless of a pass or fail.

    Learning Outcomes

    • Provides senior management with an efficient management process
    • Sets out areas of responsibility across the organisation
    • Mandatory if you want to tender for some public sector work
    • Communicates a positive message to staff and customers

    Slide "The facilitator was incredibly knowledgeable and gave the course that element of joviality by allowing it to be completely interactive and providing real world examples which were specific to our organisation" Shaan Hussain
    Specialist Process Engineer
    Slide "I would like to express sincere gratitude to the WWISE team for assisting us, Mothapo Consulting Engineers, with developing and implementing our ISO 9001 :2015 Quality Management System." Lerato Mabitsela
    Mothapo Consulting Engineers
    Slide "Fresh and Clean is a small business that has benefited very positively with training and implementation through WWise Quality Assurance System. This has been noticed by our clients as we have improved on your dealings and paper trails. I will recommend the Quality Assurance System to all companies that would like to better and grow in order to compete with big companies." Nosipho Cadogan
    Fresh and Clean
    Slide "The facilitator was incredibly knowledgeable and gave the course that element of joviality by allowing it to be completely interactive and providing real world examples which were specific to our organisation" Shaan Hussain
    Specialist Process Engineer
    Slide "I would like to express sincere gratitude to the WWISE team for assisting us, Mothapo Consulting Engineers, with developing and implementing our ISO 9001 :2015 Quality Management System." Lerato Mabitsela
    Mothapo Consulting Engineers
    Slide "Fresh and Clean is a small business that has benefited very positively with training and implementation through WWise Quality Assurance System. This has been noticed by our clients as we have improved on your dealings and paper trails. I will recommend the Quality Assurance System to all companies that would like to better and grow in order to compete with big companies." Nosipho Cadogan
    Fresh and Clean