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    ISO 20001-1:2018 Information Technology Service Management & ITIL Awareness

    ISO 20001-1:2018 Information Technology Service Management & ITIL Awareness

    This course focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011 edition), ITIL (Information Technology Infrastructure Library) is published as a series of five core volumes, each of which covers a different IT Service Management lifecycle stage.

    R750.00

    ISO 20001-1:2018 Information Technology Service Management & Internal Auditing

    ISO 20001-1:2018 Information Technology Service Management & Internal Auditing

    The course is aimed at personnel at all levels within an organisation who need an understanding of ISO/IEC 20000:2005 Parts 1 & 2 and the certification process

    R3,000.00

    ISO 20001-1:2018 Information Technology Service Management & ITIL Implementation

    ISO 20001-1:2018 Information Technology Service Management & ITIL Implementation

    The course is aimed at personnel at all levels within an organisation who need an understanding of ISO/IEC 20000:2005 Parts 1 & 2 and the certification process

    R12,000.00