Course Summary
As your career grows and advances, you will be asked to write Policies, Draw Processes, Document Procedures and Write Reports. This course gives the delegates an overview of how to write a technical report and document a Policy, Process and Procedure.Your organisation will expect a professional and well-written document to base important decisions upon.
Who Should Attend?
Any delegate that would like to master the art of effective documentation using ISO Principals.
Course Objectives
WWISE will teach you all the skills and techniques you need to know to write just such a report: clear, concise, balanced and informative. You will understand what needs to be written, how it should be written and what structure and format you should use for different kinds of reports.
Course Modules
- The functions of communication
- Barriers to effective communication
- Report writing skills – Sentences; tips on joining words and punctuation
- Some common report writing faults to avoid
- Writing good paragraphs
- Transitions and ordering the parts
- Overcoming writer’s block: subjectivity; objectivity and bias
- Writing of: project proposals and technical reports
- Project progress report template
- Revising and editing
- Writing and improving the quality of business and technical reports.
- Compile technical reports ensuring content and format are appropriate.
- Discuss the focus of the report – deciding on correct content.
- Meeting reporting deadlines.
- How to select, format, structure and layout reports: including headings, bullets and numbering.
- Ensure the document sequence is logical and meaningful.
- How to present information differently: text, graphs, tables, flow charts and diagrams.
- Organising and structuring a technical text appropriately.
- Presenting the same information in different ways.
- Technical reports
- General reports
- Report checklists
- Topic or subject matter
- Purpose of the report
- Scope of the report
- Section identification systems
- Referencing
- Table of contents
- Stages of report production
- Structuring the report
Benefits
- Delegates will have the understanding of effective report writing
- Understand the differences of Policies, Processes and Procedures
- Effective Diagrams and texts that capture the content
- Defining the value of each report with quality not quantity
Certification
All delegates who successfully pass the assessment over 60% will be issued with a certificate of competence. If you receive lower than 60% a certificate of attendance will be issued.
Assessment
An Assessment at the end of the course will be required. A minimum of 60% is to be achieved to attain a Competence Certificate. If you achieve lower than 60% but get between 40 – 59% a second attempt will become available. If you get lower than 40% and fail the second attempt you will need to re-purchase the course. An attendance certificate is awarded to you regardless of a pass or fail.