Quality Management: ISO 9001:2015 Quality Awareness

Who Should Attend?

Management Representatives, Executives, Managers/Officers, Internal Quality Auditors, Quality Management/QMS Certification Team, Document Controllers, team leaders/functional leaders or in-charge, key personnel

Course Objectives

The revised standard reflects current organisational situations and quality management practices, including the increasing role of technology in processes. It is also designed to be more effective and easily adaptable, while being simpler to implement and assess. This course has been designed to provide an overview of the Quality Management Systems concepts. The course meets the awareness requirement of ISO 9001:2015 in establishing, maintaining, and improving an organisation’s quality management system. The fundamentals or Risk, Governance, Changes from ISO 9001:2008, Definitions, Principals and Process Approach (Plan Do Check Act) are a few topics discussed.

Course Modules

1. Quality in today’s globalised world
2. Principles and components of a quality management system
3. Requirements for design, establishment, maintenance, and improvement of QMS
4. Setting quality objectives (SMART)
5. Identifying risks and risk treatment
6. Determining your organisation’s context and interested parties
7. The Process Approach
8. Understanding the requirements of ISO 9001:2015
9. Tailoring ISO 9001:2015 to your organisation’s unique context
10. Managing QMS implementation and certification
11. Striving towards success through QMS

Benefits

• All delegates will have an in-depth knowledge of the requirements of ISO 9001:2015
• The delegates will be able to interpret and apply the standard to the work environment they are familiar with.
• The delegates should be able to obtain maximum benefit to their organisation by optimizing the ISO requirements standard to improve their efficiency and effectiveness
• Interpret the requirements of ISO 9001:2015
• Check and confirm the Quality objectives and process approach
• Delegates will be able to apply the ISO 9001:2015 standard clauses appropriately.

You will be credited with 2 CPD points after the completion of this course.

Certification

• All delegates who successfully pass the assessment over 60% will be issued with a certificate of competence.
• If you receive lower than 60% a certificate of attendance will be issued.
• You will be credited with 2 CPD points after the completion of this course.

Assessment

An Assessment at the end of the course will be required. A minimum of 60% is to be achieved to attain a Competence Certificate. If you achieve lower than 60% but get between 40 – 59% a second attempt will become available. If you get lower than 40% and fail the second attempt, you will need to re-purchase the course. An attendance certificate is awarded to you regardless of a pass or fail.