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    Quality Management: ISO 9001:2015 Quality Management Lead Auditor

    Certificate Approved by WWISE
    Course Duration
    5 Days
    12 months access

    Course Summary

    QMS Lead Auditor Course is designed in such a way that you get to have a thorough understanding and application of the quality management systems, its strategies and techniques. Our ISO 9001:2015 QMS Course is designed based on pedagogy of learning by doing and accelerated learning techniques with auditing role plays, simulations and exercises, reflecting real world audit experience. The aim of this course is to provide delegates with the knowledge and skills required to perform first, second and third-party ISO audit of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. Principles of auditing. WWISE Supplies, toolkits, checklists, templates and practical case studies to equip each delegate with effective skills.

    Who Should Attend?

    • Anyone involved in the implementation of the lead audit as well as maintaining or supervising of an ISO 9001:2015 QMS

    Course Objectives

    Briefly describe what delegates will know and be able to do by the end of the course. On completion successful delegates will have the knowledge and skills to:

    1. Explain the purpose of a quality management system, of quality management systems standards, of management system audit, of third-party certification and the business benefits of improved performance of the quality management system.

    2. Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011, and ISO/IEC 17021, as applicable.

    3. Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011, and ISO/IEC 17021, as applicable.

    Course Modules

    1. Presentation: Introduction to Quality Management System
    2. Individual Activity: Not applicable or opt out clauses
    3. Group Activity: Auditing context
    4. Group Activity: Auditing leadership
    5. Group Activity: Auditing Operations
    6. Presentation: Audit Management
    7. Group Activity: Auditing performance evaluation and continual improvement
    8. Individual Activity: Roles and responsibilities of audit parties
    9. Group Activity: Audit management
    10. Presentation: Approach to audit, communication and auditor behaviour
    11. Group Activity: Planning for stage 1 audit
    12. Presentation: Audit Execution
    13. Group Activity: Conducting stage 1 audit
    14. Group Activity: Planning for stage 2 audit
    15. Individual Activity: Communication
    16. Presentation: NCR reporting, Corrective action and Audit report
    17. Group Activity: Conducting opening meeting
    18. Group Activity: Auditing top management
    19. Group Activity: Auditing role play, NCR reporting and judgement
    20. Group Activity: Conducting closing meeting
    21. Group Activity: Corrective action review and follow-up action
    22. Presentation: Exam revision and clarification of doubts

    Benefits

    • Prepare, conduct and follow-up on ISO 9001:2015 Lead audit activities
    • Identify and apply the benefits and requirements of an ISO 9001:2015 Lead audit
    • Gain the skills to assess an organisation’s capability to manage its QMS
    • Write factual audit reports and suggest corrective actions.

    Certification

    • All delegates who successfully pass the assessment over 70% will be issued with a certificate of competence.
    • If you receive lower than 70% a certificate of attendance will be issued.

    Assessment

    • An Assessment at the end of the course will be required.
    • A minimum of 70% is to be achieved to attain a Competence Certificate.
    • A learner who scores between 50%-69% in the written examination shall be allowed one re-examination within 12 months
    • A learner who does not achieve a minimum of 70% for the re-examination is required to take a full training course again before being allegible to take another examination
    • An attendance certificate is awarded to you regardless of a pass or fail.

    Learning Outcomes

    • Prepare, conduct and follow-up on ISO 9001:2015 Lead audit activities
    • Identify and apply the benefits and requirements of an ISO 9001:2015 Lead audit
    • Gain the skills to assess an organisation’s capability to manage its QMS
    • Write factual audit reports and suggest corrective actions.

    Slide "The facilitator was incredibly knowledgeable and gave the course that element of joviality by allowing it to be completely interactive and providing real world examples which were specific to our organisation" Shaan Hussain
    Specialist Process Engineer
    Slide "I would like to express sincere gratitude to the WWISE team for assisting us, Mothapo Consulting Engineers, with developing and implementing our ISO 9001 :2015 Quality Management System." Lerato Mabitsela
    Mothapo Consulting Engineers
    Slide "Fresh and Clean is a small business that has benefited very positively with training and implementation through WWise Quality Assurance System. This has been noticed by our clients as we have improved on your dealings and paper trails. I will recommend the Quality Assurance System to all companies that would like to better and grow in order to compete with big companies." Nosipho Cadogan
    Fresh and Clean
    Slide "The facilitator was incredibly knowledgeable and gave the course that element of joviality by allowing it to be completely interactive and providing real world examples which were specific to our organisation" Shaan Hussain
    Specialist Process Engineer
    Slide "I would like to express sincere gratitude to the WWISE team for assisting us, Mothapo Consulting Engineers, with developing and implementing our ISO 9001 :2015 Quality Management System." Lerato Mabitsela
    Mothapo Consulting Engineers
    Slide "Fresh and Clean is a small business that has benefited very positively with training and implementation through WWise Quality Assurance System. This has been noticed by our clients as we have improved on your dealings and paper trails. I will recommend the Quality Assurance System to all companies that would like to better and grow in order to compete with big companies." Nosipho Cadogan
    Fresh and Clean