Comprehensive Online ISO 20000-1 ITIL Courses and Training


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    When your business needs training on the ISO 20000-1:2018 Standard, WWISE e-Learning delivers a selection of online ITIL courses and training. WWISE can also assist with ISO auditing toolkits for corresponding Information Technology and Security Management Systems, as well as deliver solutions for professional ISO Consulting. The implementation of ITIL and corresponding ISO Management systems can elevate your business’s approach to various processes and give you the means to optimise them accordingly. In this article, we discuss the ITIL and a couple of our available courses that are built around the ISO 20000-1:2018 Standard.

    What is the ITIL?

    The Information Technology Infrastructure Library (ITIL) delivers a compilation of practices and a framework for IT activities that include IT Service Management and IT Asset Management. The ITIL serves to align IT activities with the specific needs of a business, which can be useful for organisations that rely on various IT solutions. The ITIL describes procedures, processes, tasks, and checklists that are not specific to an organisation or technology, but rather gives the means to set a baseline and build upwards – ensuring satisfactory IT Service and Asset Management solutions for your business.

    The ISO 20000-1:2018 IT Service Management and ITIL Awareness Course

    When it comes to our selection of ISO 20000-1:2018 ITIL courses and training, this short course is an ideal introduction to this ISO Standard and understanding ITIL basics. This course is designed for anyone who wants a better understanding of ITIL applications and implementations, as well as the ISO 20000-1:2018 Standard itself. Course modules cover important topics such as an introduction to the ITIL and its strategic and operational benefits, as well as the ITIL certification scheme. Delegates will also be taught about IT Service Management as a practice and learn about ITIL concepts and definitions.

    This short course on IT Service Management and the ITIL aims to teach delegates to implement a Service Management culture within their respective work environments. Delegates will be able to describe how IT Service Management can assist with aligning various IT processes to various business objectives, as well as adopt and adapt IT Service Management solutions to the needs of a specific organisation. They will also be able to describe the core elements of the ITIL and involved processes – with a clear understanding of the core elements and terminology associated with the ITIL best-practice framework.

    WWISE e-Learning is your holistic solution to ISO 20000-1:2018 ITIL courses and training for your organisation. Please browse our website for details on our available short courses and book yours directly on our platform today. Utilise the power of knowledge to your advantage throughout 2024 with WWISE e-Learning in your corner.