When something goes wrong with your organisation’s operations, fixing the issue and moving on is not the answer. Utilising Root Cause Analysis (RCA) is essential to ensuring the same issue does not happen again as controls can be put in place to prevent these issues.
What is Root Cause Analysis?
Root Cause Analysis is the process of finding the core reason for a non-conformance, issues, or incidents within an organisation. RCA is done with various tools, processes, and techniques.
How Does Root Cause Analysis Support Operations?
RCA ensures that an organisation can find the true causes of issues, non-conformances and disruptions to put in place controls to prevent the same issue from happening again.
Improving Process Efficiency and Compliance
Eliminating root causes ensures products are produced and delivered efficiently while adhering to local and international regulations as some root causes could directly lead to non-conformances within an organisations Management Systems.
Enhancing Quality Control
By utilising RCA, organisations can find and address the root causes of defects and other quality issues. Ensuring products and services are consistently delivered at the desired quality levels, enhancing reliability and customer satisfaction.
Reduction of Operational Costs
An effective RCA process can reduce operational costs through eliminating root causes defects, disruptions and downtime. RCA has a direct effect on the amount of scrap and rework that will be required, which lowers resource consumption and costs.
Root Cause Analysis WWISE Training
At WWISE, we provide training to ensure your staff is up to date with the best practices for Root Cause Analysis on our eLearning platform.
Our Root Cause Analysis Training, has been specifically created to take your delegates from little to no knowledge of RCA to being able to implement strategies to find and laminate root causes of disruptions and lack of quality within organisational processes.
The training has various modules which cover a broad range of topics including:
- What is good enough?
- How do we identify the apparent causes and root causes?
- Developing objectivity in problem-solving.
- Developing Solutions that work.
- What are contributory circumstances?
- How do we prevent a recurrence?
- Selecting and comparing analysis techniques for the best outcome.
- Pulse points and validation concepts.
- Structured approaches to RCA.
- Pitfalls and remedies.
- Solution Matrix based on cost, feasibility, impact, and risk.
Make Root Cause Analysis training easy for your staff by empowering them to learn the skills and techniques that support them in your organisation through our eLearning platform.
If you have any questions about our Root Cause Analysis Training, speak to one of our RCA experts today on 012 644 0142 or email us on admin@wwise.co.za today.